ba66 Privacy Policy & Data Protection
A complete and transparent explanation of how ba66 collects, stores, and protects your personal information.
ba66 places the highest importance on the privacy of Bangladeshi users. This privacy policy explains what information we collect when you use ba66's website and services, how that information is used, and what steps we take to protect your privacy. By using our platform, you agree to the terms of this policy.
ba66 uses SSL encryption and modern security technology to keep every piece of your information secure.
What Information We Collect
ba66 may collect the following types of information to provide its services and improve the user experience:
1.1 Registration & Account Information
When you create an account or log in, we collect the information you provide, such as your name, email address, mobile number, and password. This information is essential for managing your account.
1.2 Identity Verification Information
To ensure a safe and responsible gaming environment and, in some cases, to verify your account, we may request identity-related information. This information is collected where applicable:
- National ID or passport number (if verification is required)
- Date of birth — to confirm the 21-year age requirement
- Address details
1.3 Financial Transaction Information
We collect payment-related information to process deposits and withdrawals. ba66 currently handles transactions via bKash, Nagad, Rocket, and Upay. We may store your mobile banking number and transaction records, but no complete financial credentials are stored.
1.4 Usage Data
We automatically collect certain information to understand how you use our platform:
- IP address and device information
- Browser type and operating system
- Pages you visit and time spent
- Click and scroll behaviour
- Information collected through cookies and similar tracking technologies
Purpose of Data Use
ba66 uses the collected information for the following purposes:
2.1 Service Delivery & Operations
Information is used to create and manage your account, process transactions, determine game results, and distribute bonuses and rewards.
2.2 Security & Fraud Prevention
ba66 is committed to keeping its platform secure. Information is analysed to detect and prevent unauthorised account access, fraud, and other suspicious activity.
2.3 Service Improvement
By analysing your usage patterns, we work to improve our game offerings, interface, and overall service quality. This ensures that the ba66 experience continues to evolve in line with the needs and preferences of Bangladeshi players.
2.4 Customer Support
When you contact us for assistance via 24/7 live chat or email, we use relevant account information to resolve your issue quickly and effectively.
2.5 Legal & Regulatory Compliance
Information may be retained and disclosed as required by applicable laws and regulations. In such cases, we provide only the information legally required.
Data Sharing & Disclosure
ba66 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:
- Service Providers: With trusted partner organisations that assist with our technical infrastructure, payment processing, or support services — only to the extent necessary.
- Legal Obligations: When required by a court order, a legitimate request from a government authority, or applicable law.
- Business Transfers: In the event of a business merger or acquisition, where users will be notified in advance.
- With Your Consent: For any other purpose, based on your explicit permission.
Before sharing information with third parties, we ensure appropriate contractual safeguards are in place to maintain the protection of your data.
Cookies & Tracking Technologies
The ba66 website uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.
4.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and run core functions.
- Performance Cookies: Used to monitor and improve site performance.
- Functionality Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Help improve the service by analysing user behaviour.
4.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may cause some ba66 features to not work properly.
Data Security Measures
ba66 adopts industry-standard technical and organisational measures to protect your information:
- SSL/TLS Encryption: All data transmissions are secured with high-grade SSL encryption.
- Data Encryption: Sensitive information stored on our systems is kept in encrypted form.
- Access Controls: Only authorised personnel can access specific data.
- Security Audits: Regular system reviews and security tests are conducted.
- Firewall Protection: Advanced network security measures to prevent external attacks.
However, it is not possible to guarantee complete security for data transmitted over the internet. We strive for the highest level of protection, but we also ask users to take responsibility for keeping their account passwords confidential.
If you notice any suspicious activity on your account, notify our support team immediately.
Data Retention Period
ba66 retains your personal information for as long as it is necessary. Specifically:
- Account Information: For as long as your account is active, and for the period required to meet applicable legal obligations after account closure.
- Transaction Records: For the period required for financial regulation and dispute resolution.
- Usage Data: For the period needed to improve the service, generally deleted after a defined period.
- Legally Required Information: For the period specified by applicable law.
Once the required period has ended, personal information is securely deleted or anonymised.
Your Rights & Choices
As a ba66 user, you have the following rights regarding your personal information:
7.1 Right to Access
You can find out at any time what information ba66 holds about you. Contact our support team and we will be ready to answer your questions.
7.2 Right to Rectification
You can request correction of any inaccurate or incomplete information in your account. Providing accurate information is also important for the security of your account.
7.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained due to legal obligations or contractual requirements.
7.4 Right to Object to Processing
You may object to the processing of your information for specific purposes, particularly in the case of marketing communications.
7.5 Communication Preference Controls
You can control what types of communications you receive from ba66. There is an option to unsubscribe from any marketing communications.
Protection of Minors' Data
ba66 is an adults-only platform intended solely for those aged 21 and above. We do not knowingly collect information from anyone under 21.
If we have unknowingly collected a minor's information, that information will be deleted and the associated account will be closed as soon as we are notified. Parents and guardians are encouraged to monitor their children's online activity.
International Data Transfers
ba66's servers and service providers may be located in various countries. If your information is transferred outside Bangladesh, we ensure it remains protected to an equivalent standard. We always comply with applicable data protection laws and transfer data under internationally recognised security agreements.
Third-Party Links & Services
The ba66 website may occasionally reference third-party websites. These external sites have their own privacy policies and ba66 is not responsible for them. You are advised to read the privacy policy of any other website before visiting it.
Game providers connected to ba66, such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft, may have their own data processing policies that apply to their respective game services.
Policy Changes & Updates
ba66 may review and update this privacy policy from time to time. If any significant changes are made, we will publish a notice on the website and, where applicable, will endeavour to notify users directly.
Continued use of the platform after a revised policy is published will be taken as your acceptance of the updated policy. You are therefore advised to review this page regularly.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the ba66 support team:
Live Chat
24/7 live chat support is available in Bengali and English. Use live chat for a quick response.
7 days a week, 24 hours a day
ba66 is committed to responding promptly to users' privacy requests. We accept communications in both Bengali and English.
Safe Gaming
Your information is completely secure at ba66
Play with peace of mind at ba66 with SSL encryption, fair play, and the highest security standards.